Why us
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Why importers keep their clearance with us
Licensed and accountable
Altamaiez holds customs clearance license No. 4860 and files every declaration under its own name — you always know who is responsible.
Pre-arrival preparation
Documents are reviewed and permits arranged before the vessel berths, which is where most demurrage and storage charges are avoided.
Clear, itemised costs
Duty, VAT, port charges and our fee are shown separately on every quotation and invoice. No bundled totals.
One person who answers
A named coordinator follows your shipment from documents to delivery and replies on WhatsApp — not a ticket queue.
Clearance and transport, planned together
Because we book the trucks, release and pick-up happen on the same day and empty containers go back before detention starts.
A word from our General Manager
"A customs broker is judged on the shipments that could have gone wrong and didn't. Our job is to know the regulations before your cargo arrives, keep you informed without being asked, and get your goods moving the moment they are released."